Terms and Conditions
K's Swimming Academy reserves the right to cancel classes in which the number of attendees falls below a viable level. In such cases every effort would be made to find a suitable alternative. If a suitable alternative is not found and the course has already been paid for a credit note for the full course will be issued and can be used for any future course booking. If there are any changes to the existing charge then the difference must be paid. No credit will be given for any non attendance for example – Holidays, sickness. Credit will only be given at Kristina Thompson's discretion for long term sickness, hospital appointments and operations. Credit for these long term medical issue and will require a prior written request for credit and in some situations a doctor’s note.
PLEASE NOTE: Out of consideration for other K's Swimming Academy customers if you wish to cancel your lessons for the next term please do so at the earliest point possible to release your reserved space for others.
NO REFUND POLICY: Unfortunately, once commited to a terms lessons or the Intensive holiday lessons, refunds will not be given.